Returns & Exchanges

At By Gläs, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and original-condition items. Our goal is to make the exchange or refund process as seamless as the rest of your shopping experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original state.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Drop your package at any authorized courier location; you will receive a notification as soon as our team processes your refund or exchange.